Terms & Conditions

TERMS OF SERVICE

Welcome to NovaSpark! These terms outline the rules for using our services. By using our services, you agree to these terms and our privacy policy.

ABOUT US AND OUR SERVICE

NovaSpark, operated by NovaSpark, offers semantic technology to enrich content. Please read and understand these terms before using our Service.

YOUR STATUS

You must be legally able to enter contracts and comply with all applicable laws.

ACCESS AND REGISTRATION

To access our Service, you need to register and get a Service Access Key. Keep your key private and don’t share it.

SUPPORT SERVICE

We offer support for registered users as described on our website.

SERVICE LEVEL AGREEMENT (SLA)

Paying clients have access to an SLA. Details and agreements will be specified in individual contracts.

INTELLECTUAL PROPERTY

We own or license the intellectual property related to our Service. SDKs are licensed under the Apache License Version 2.0.

SUSPENSION

We can suspend your access if you breach these terms or for security reasons. We’re not liable for downtime caused by others or events beyond our control.

DATA AVAILABLE THROUGH US: OWNERSHIP

Your personal data is protected, and you can manage it through our services. The Data we provide has separate license terms and may have fees.

AVAILABILITY

We can’t guarantee continuous access to Data. You’re responsible for Data usage and must comply with its license terms.

CLOSING YOUR ACCOUNT

You can close your account at any time. We can close it with notice if you breach these terms.

YOUR LIABILITY TO US, AND LIMITS ON OUR LIABILITY TO YOU

We’re not responsible for Data, and your recourse is against the Data licensor. You’re liable for your actions. Our Service comes “AS IS,” and we have no liability for indirect or consequential losses.

GENERAL COMMUNICATIONS

These terms are in English. Any communication between us will also be in English. Please ensure compliance with local laws.

For questions or support, please contact us through our website.